Privacy Policy.
This policy explains how Solocraft LLC handles personal information when you visit our corporate website or communicate with us.
Scope
This Privacy Policy applies to the Solocraft corporate website, company and partnership inquiries, press communications, and other direct business communications with Solocraft LLC (“Solocraft,” “we,” “us,” or “our”).
It does not govern software products, mobile applications, subscriptions, or other digital services offered by Solocraft. Each product may publish a separate privacy policy describing its specific data practices. A product-specific policy controls for that product.
Information we collect
Information you provide
When you contact us, we may receive your name, email address, telephone number, company or professional information, the contents of your message, and documents or other information you choose to provide.
Please do not send sensitive, confidential, or legally protected information unless it is necessary and Solocraft has agreed to receive it.
Technical information
When you access the website, limited technical information may be processed automatically by our hosting, infrastructure, and security providers. This may include your IP address, browser and device type, operating system, requested pages, referring URL, access time, approximate location derived from IP address, and diagnostic or security information.
Information not collected through the website
The current website does not provide user accounts, payment or subscription processing, advertising services, public comments, user-generated content, or in-site contact forms.
Cookies and tracking
Solocraft does not currently use advertising cookies, behavioral tracking technologies, or non-essential analytics cookies on this website.
Our infrastructure providers may use strictly necessary technologies to operate the website, distribute content, prevent misuse, and maintain security. If we introduce non-essential analytics, advertising, or personalization technologies, we will update this policy and provide any notice or consent mechanism required by law.
How we use information
We may use personal information to:
- Operate, maintain, secure, and improve the website;
- Respond to company, partnership, press, and business inquiries;
- Communicate with you concerning your request;
- Evaluate potential business relationships;
- Diagnose technical problems and prevent misuse or security threats;
- Maintain appropriate business and legal records;
- Protect Solocraft, our users, and other parties;
- Comply with applicable laws and lawful requests.
We do not use information collected through the website to make automated decisions that produce legal or similarly significant effects.
Legal bases
Where applicable law requires a legal basis, we rely on legitimate interests in operating and protecting our website and business; contractual necessity when taking requested steps toward a business relationship; consent where voluntarily provided or legally required; and compliance with legal obligations.
How we disclose information
We may disclose information to service providers supporting website hosting, infrastructure, network security, email, technical support, diagnostics, storage, and administration. We may also disclose information to professional advisers such as lawyers, accountants, auditors, insurers, and consultants where reasonably necessary.
We may disclose information to courts, regulators, law-enforcement agencies, government authorities, or other parties when reasonably necessary to comply with law, investigate fraud or a security incident, protect rights and safety, or establish and defend legal claims.
Information may also be disclosed or transferred in connection with a proposed or completed merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable confidentiality and legal requirements.
No sale or behavioral advertising
Solocraft does not sell personal information. We do not share personal information collected through this website for cross-context behavioral advertising and do not use it for targeted advertising.
Retention and deletion
We retain personal information only for as long as reasonably necessary to respond to communications, maintain legitimate business relationships, operate and secure the website, meet legal or accounting requirements, resolve disputes, and protect legal rights.
Retention periods depend on the nature of the information, our relationship with you, applicable law, security needs, and relevant limitation periods. Technical logs may be retained according to the operational schedules of our infrastructure providers. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to legal requirements, backups, and technical limitations.
Security and international processing
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure.
Solocraft LLC is established in the United States. Information may be processed in the United States or other countries where our providers operate. Where required, we rely on recognized legal mechanisms or appropriate safeguards for international transfers.
Your privacy rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of certain personal information; withdraw consent; opt out of legally defined sales, sharing, or targeted advertising; appeal certain decisions; and complain to a competent data-protection authority.
To submit a request, email hello@solocraft.co with the subject line “Privacy Request.” We may request information necessary to verify your identity and prevent fraud. We may deny or limit a request where permitted by law, including where identity cannot reasonably be verified, an exemption applies, or fulfilling the request would adversely affect another person’s rights.
Children, external services, and updates
The website is intended as general corporate information and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website.
The website may link to third-party websites and services. Solocraft does not control and is not responsible for their content, security, availability, or privacy practices.
We may update this policy to reflect changes in our website, business practices, technologies, or legal obligations. The revised version becomes effective when published unless otherwise stated. Where legally required, we will provide additional notice before materially different processing begins.